Premium
Proactive IT support with priority booking, extended hours, and service discounts
In combination with iBizify service units*, a monthly Premium subscription delivers a proactive IT support and consultancy service.
One monthly fee ensures you’re always connected when you need it. Service units are levied only as you engage the service. With regular detailed usage reports, you are always in control. Top-up as and when you need.
Already a Premium subscriber? Click here to to schedule Premium service or call 01296252015
Availability
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Priority booking, priority days
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Get help promptly. Receive regular weekly attention for on-going tasks
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Dedicated emergency phone
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Call 01296 252 015 for immediate assistance
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Instant messaging
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Text us via Microsoft Teams or WhatsApp
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Extended hours and Saturday cover
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Bookings and emergency contact from 0800 to 2000 Monday-Saturday
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Instant connection
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iBizify Connect permits a remote support connection on demand
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Savings
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20% off service packs
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Substantial savings on service units
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Service and solution discounts
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Preferential rates on Microsoft 365, Remote, WordPress, Protect, Broadband, and more
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Callout discount
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Fixed, discounted, callout fee if we need to visit
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Scalable and subscription based
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Only pay for what you use
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Free Microsoft 365 administration
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No charge for user and security changes and other day-to-day administration
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Features
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Proactive working relationship
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We will get to know your business, keep in touch, and keep on top of issues
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For all your IT needs
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Support, consultancy, research, planning, training, integration, development, upgrades, more
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For all your devices
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Windows, macOS, Linux, Android, iPhone, iPad, Microsoft 365, other platforms and devices
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Server monitoring and health checks
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Regular checks and reports, keeping your server up to date, and secure
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Simplicity promise
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No long-term commitment. No setup fees. Cancel any time
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Security promise
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Subject to iBizify’s strict data handling policy and service standards
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* A service unit typically represents one hour of work. Some work such as web content updates use 0.5 units per hour. Other use such as software development or analytics use 1.5 units per hour. A service unit balance is required for service engagement.
Premium subscription from £70 per month POA. Service units are £70 each, or £595 for ten. 20% off for Premium subscribers.
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