Support, Development, Integration.

Whether you have a specific task or problem to solve, or need on-going ad-hoc assistance, iBizify Service Units offer a simple solution without the commitment or fuss of a support contract.

With an iBizify support balance, you can schedule direct support, or use it by prior arrangement for on-going tasks.

• Schedule support sessions online.
• Tracking reference assigned.
• Detailed reports of the progress and outcome.
• All usage agreed in advance.
• Receive regular unit balance updates.
• Service units have no expiry date.
• Top-up as or when you need.

iBizify service units can be used for just about anything such as support, consultancy, planning, training, development, repairs, upgrades, documentation.

A service unit typically represents one hour of work. Some work such as web content updates use 0.5 units per hour. Other use such as software development or analytics use 1.5 units per hour.

We happily support Windows, macOS, Linux, Android, iPhone, iPad, Microsoft 365, along with many other platforms, devices, and services.

Costs

For all:

Single unit                                         £80

10-unit service pack                           £680

Exclusively for Priority members:

10-unit service pack                           £544

21-unit Premium pack                        £1,088

All prices exclude VAT.

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Proactive business service with discounts.

In combination with iBizify service units*, a monthly Priority membership delivers a proactive business support and consultancy service with added benefits.

One monthly fee ensures you’re always connected when you need it.  Service units are levied only as you engage the service.  With regular detailed usage reports, you are always in control.  Top-up as and when you need.

* A service unit typically represents one hour of work. Some work such as web content updates use 0.5 units per hour. Other use such as software development or analytics use 1.5 units per hour.  A service unit balance is required for service engagement.

Priority membership from £90 per month POA.  Service units are £80 each, or £680 for ten. 20% off for Priority subscribers.

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Secure your PC or Mac.

£15 per PC, per month, 10% discount for Priority members. Discounts available for five or more workstations.

• Your workstation remotely managed and maintained
• Hands-off antivirus / antimalware - without the nags and popups
• Web URL filtering to block sites that may harm your PC
• Keep up to date with security requirements
• Guard against the latest known vulnerabilities
• AI based ransomware detection and prevention
• Receive advisories and recommendations as required
• Free setup
• Free annual check-up service
• Standard support phone number ¹
• Schedule support online ¹
• No long-term commitment. No setup fees. Cancel any time
• Subject to iBizify’s strict data handling policy and service standards

¹ Standard Support provided 0900 to 1730 Monday to Friday and subject to availability. A service pack balance required for support engagement, or “pay as you go” at £80 + VAT per hour.

Not all features are available on Apple macOS devices. Some features are already included with Premium service

The terms

• Workstation Protect price is per workstation, per month
• Fees are payable by monthly Direct Debit via GoCardless
• All prices exclude VAT

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Keep your website running smoothly.

Monthly updates *

• Keep your website current with the latest platform and plugin updates.
• Ensure that your site remains secure, optimised, and compatible with evolving web technologies.

Monthly testing

• Automated website testing, including contact form checks.
• Identify any glitches, broken links, or functionality issues before they impact your users.

24/7 Uptime Testing

• Rest easy knowing your website is always accessible to your customers.
• Our continuous monitoring ensures prompt detection of downtime or performance issues.

Reporting

Any issues that arise will be reported to you.  Resolution may require Service Units (available separately).

Achieve more with Service Units

Combine WebAssist with Service Units (available separately) for:

• Issue resolution.
• Content updates.
• Design enhancements.
• Development tasks.
• Additional support.

iBizify can assist with just about any web platform, whether based on a “site builder” (such as Wix, Squarespace, etc.) or classically hosted.  Our experience extends to Linux and Windows servers, WordPress, .NET, PHP, SQL/MySQL, HTML, CSS, JavaScript, and more.  We offer expertise in server management, database technologies, hosting, and domain/DNS management.

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* Platform/plugin update feature is subject to survey, and dependent on the given web platform, and available access.

Secure your online identity.

Keeper Security allows you to create long complex passwords without having to remember them. Passwords, 2 factor authentication, store card details, pin numbers, secure notes, encryption keys and more are stored in a secure vault.

Built for business, Keeper provides sharing tools, role-based access, auditing, policy enforcement, activity reports and alerts.

From just £4 per user per month with quantity and service discounts available. Free administration and onboarding is included.*

Benefits

• Powerful desktop and browser autofill tools across all your devices.
• Create and store unique, long, complex passwords for all your online services.
• Easy folder and role-based sharing for secure collaboration.
• No more common passwords or having to remember login details.
• Securely store card details, pin numbers, secure notes, encryption keys, files and much more.
• On-screen QR code scanner for easy 2FA / MFA setup.
• Manage and share 2FA/MFA codes from all your devices without dependance on a phone.
• Security auditing, activity reporting and alerts.
• Each business user also receives a Family plan for up to five users.
• Get up and running quickly with rapid import tools.
• Connect to Microsoft 365 to secure your whole organisation.

BreachWatch@ by Keeper scans vaults for passwords that have been exposed on the dark web from a public data breach and notifies the user to take action.

Security Audit Score and Reporting provides password security visibility with robust reporting and auditing tools to enforce internal controls and maintain compliance standards.

Admin Console distributes, manages and monitors Keeper across the entire organisation and enforces password security, 2FA and other data security policies.

_{* One hour onboarding session is included. User management included. Password migration service at additional cost.  All prices exclude VAT. Subscription fee calculated on application.  Minimum one year term, payable monthly. Discounts available for multi-user applications and Priority members.}

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